Shipping policy

At Auto Thrill, we are committed to delivering your orders quickly, safely, and efficiently. We understand how exciting it is to receive your new car key covers, car accessories, and bike accessories, which is why we work hard to ensure every order reaches you on time and in perfect condition.

Order Processing Time

All orders placed on our website are processed within 1 to 2 business days after successful confirmation. Once your order is confirmed, our team carefully checks, packs, and prepares your items for dispatch. Orders placed on Sundays or public holidays may be processed on the next working day.

We always aim to dispatch orders as quickly as possible so you can receive your products without unnecessary delays.

Delivery Time

We usually deliver orders within 3 to 7 business days, depending on your location and courier service availability.

Estimated delivery times:

  • Metro Cities: 3 to 5 business days

  • Tier 2 & Tier 3 Cities: 4 to 6 business days

  • Remote Areas / Villages: 5 to 7 business days

Please note that delivery timelines are estimates and may vary during festivals, high-demand seasons, weather disruptions, strikes, or courier delays.

Shipping Coverage

Auto Thrill currently ships across India. We strive to serve customers in all major cities, towns, and many remote areas. If your location is serviceable by our courier partners, we will deliver your order to your doorstep.

If we are unable to deliver to your address for any reason, our support team will contact you promptly.

Shipping Charges

We may offer free shipping on selected products, promotional campaigns, or orders above a certain value. For all other orders, shipping charges (if applicable) will be displayed clearly at checkout before payment.

There are no hidden shipping charges. The amount shown at checkout is the final shipping fee payable.

Order Tracking

Once your order is shipped, you may receive tracking details through SMS, email, or WhatsApp, depending on the contact information provided during checkout.

Tracking allows you to monitor your shipment status and estimated arrival date.

If you do not receive tracking information within a reasonable time, please contact our support team.

Packaging Standards

At Auto Thrill, every product is packed with care to ensure it reaches you safely.

Whether you order a premium key cover, car interior accessory, or bike accessory, our packaging process is designed to protect your products from damage during transit.

We inspect items before dispatch and use secure packaging materials whenever needed.

Delivery Delays

While we do our best to deliver within the promised time frame, delays may occur due to factors beyond our control, including:

  • Courier partner delays

  • Bad weather conditions

  • Natural disasters

  • Political restrictions

  • Incorrect delivery address

  • Customer unavailable at delivery location

  • High seasonal demand

In such situations, we request your patience and understanding.

Incorrect Address or Contact Information

Customers are requested to provide accurate shipping details, including:

  • Full Name

  • Correct Address

  • Landmark (if needed)

  • Pin Code

  • Mobile Number

If incorrect information is provided, delivery delays or failed deliveries may occur. Auto Thrill will not be responsible for delays caused by inaccurate details submitted by the customer.

Failed Delivery Attempts

If the courier partner is unable to deliver due to repeated failed attempts, unreachable phone number, or unavailable customer, the parcel may be returned to us.

In such cases, re-shipping charges may apply if the customer requests re-dispatch.

Damaged or Missing Items

If your parcel arrives damaged, tampered with, or if any item is missing, please contact us within 24 hours of delivery with clear photos and order details.

Our support team will review the issue and assist you with a suitable resolution.

Cash on Delivery Orders

For Cash on Delivery orders, customers are requested to be available at the time of delivery and keep the payable amount ready.

Repeated refusal of COD orders may affect future COD eligibility.

Contact Us

If you have any questions related to shipping, dispatch, or delivery status, feel free to contact Auto Thrill customer support.

We are always happy to help and ensure a smooth shopping experience.

Final Note

At Auto Thrill, customer satisfaction is our priority. We continuously work to improve our shipping speed, packaging quality, and delivery experience so that you receive your favorite car key covers, car accessories, and bike accessories on time and hassle-free.